1. General Questions
Q: What is Skinysky Holdings?
A: Skinysky Holdings is a trusted store offering high-quality products and excellent customer service.
Q: How can I contact Skinysky Holdings?
A: You can reach us via email at skinskyholdings@gmail.com .
2. Ordering & Payment
Q: What payment methods do you accept?
A: We accept major credit cards, PayPal, and other secure payment options.
Q: How do I place an order?
A: Simply browse our store, add items to your cart, and proceed to checkout.
Q: Can I modify or cancel my order after placing it?
A: Orders can be modified or canceled within 2 to 3 hours of placement. Please contact us as soon as possible.
3. Shipping & Delivery
Q: Where do you ship?
A: We ship to various locations worldwide. Check our Shipping Policy for more details.
Q: How long does shipping take?
A: Delivery times vary by location and shipping method. Standard shipping takes 5 to 7 business days, while express shipping takes 6 to 7 business days.
Q: How can I track my order?
A: Once shipped, you will receive a tracking number via email to monitor your package.
4. Returns & Refunds
Q: What is your return policy?
A: We accept returns within 4 days of purchase. Items must be in original condition. See our Refund and Returns Policy for more details.
Q: How do I request a refund?
A: Contact our support team with your order details. Refunds are processed within 5 business days.
5. Product & Warranty
Q: Are your products authentic?
A: Yes, we guarantee that all our products are 100% authentic and of high quality.
Q: Do you offer product warranties?
A: Yes, some products come with a warranty. Check the product description for warranty details.
6. Other Questions
Q: Do you offer discounts or promotions?
A: Yes! Subscribe to our newsletter or follow us on social media for exclusive offers.
If you have any other questions, feel free to reach out to us at skinskyholdings@gmail.com . We’re happy to help!
